Your Words Matter💫– Contact Digital Shop Era for Support & Book Queries
Contact Digital Shop Era, you are more than just a customer—you're a fellow reader, and your voice truly matters to us. Got a question about your new eBook, need a quick hand with a download, or want to share what you're reading? Our dedicated team is ready to jump in and help! We promise to help with most of your queries within 24 hours, because we know a smooth, enjoyable reading session is what counts.
Don't hesitate to reach out! Use the simple form below, or send us an email or a quick call. We are always genuinely happy to connect with readers, authors, and book lovers across India—let's chat!
Need help with an eBook? We’re here.
Tell us what happened and we’ll sort it out — most queries answered within 24 hours.
For order-related issues, include your Order ID for faster help.
Other ways to Contact Digital Shop Era
Quick Help
Download issues – Check your email for the download link. Try a different device or browser. Still not working? Contact us with your Order ID.
Payment problems – Make sure your payment went through. If charged but access isn’t granted, send us your transaction details.
Refund requests – Read our Refund Policy and ensure your request meets the criteria before contacting support.
Account/login issues – Use “Forgot Password” to reset. If you still can’t log in, contact us for help.
Need help with an eBook? We’re here.
Tell us what happened and we’ll sort it out — most queries answered within 24 hours.
For order-related issues, include your Order ID for faster help.
Other ways to Contact Digital Shop Era
Quick Help
Download issues – Check your email for the download link. Try a different device or browser. Still not working? Contact us with your Order ID.
Payment problems – Make sure your payment went through. If charged but access isn’t granted, send us your transaction details.
Refund requests – Read our Refund Policy and ensure your request meets the criteria before contacting support.
Account/login issues – Use “Forgot Password” to reset. If you still can’t log in, contact us for help.
FREQUENTLY ASKED QUESTIONS
Once your payment is confirmed, you’ll receive a download link by email within a few minutes. Click the link to download your eBook instantly. If you don’t see the email, please check your Spam or Promotions folder.
Yes, you can! Please review our Refund Policy before applying. Refunds are available if:
You received a wrong or duplicate eBook, or
The file is corrupted or inaccessible.
Contact our support team with your Order ID for a quick resolution.
Absolutely! All our eBooks are mobile-friendly and can be opened on any smartphone, tablet, or laptop using PDF readers or eBook apps.
Yes! We welcome authors and creators to publish their eBooks with us. Send us your proposal or manuscript via digitalshopera@gmail.com, and our team will get in touch.
No worries! Sometimes payment confirmation takes a few minutes. If you still haven’t received your eBook after 30 minutes, send us your Order ID or transaction screenshot at digitalshopera@gmail.com — we’ll help you within 24 hours.
Contact Digital Shop Era FOR ANY QUESTIONS
And as J.K. Rowling once said — “Something very magical can happen when you read a good book.”
Thank you for reaching out — we’re here to make your reading experience effortless and enjoyable.