Privacy Policy

Digital Shop Era — digitalshopera.com

Last Updated: October 7, 2025

Digital Shop Era – India’s Trusted Online Bookstore for Readers and eBook Library

1. Information We Collect

We collect information that helps us process orders, improve our website, and communicate with you.

• Personal Information: name, email address, billing/shipping address, and contact number when you place an order or register.
• Payment Information: payment details are processed by third-party payment gateways and are not stored on our servers.
• Technical & Usage Data: IP address, browser type, device information, pages visited, referring site, and interaction data.

2. How We Use Your Information

• To process and fulfill purchases (order confirmation, invoicing, digital delivery).
• To provide customer support and respond to inquiries.
• To send transactional messages (receipts, updates) and optional marketing (only if you opt in).
• To analyze site performance and improve our products and services.

3. Cookies & Tracking

We use cookies and similar technologies to remember preferences, secure the site, and analyze trends. You may control cookies through your browser settings, but disabling them may affect the functionality.

4. Payment Security

All payments are processed through secure third-party gateways, including Razorpay, PayPal, or Stripe. We do not store full payment card numbers or banking credentials on our servers.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share information with service providers who perform services on our behalf (payment processors, email delivery services, analytics providers). These parties are authorized to use your data only as necessary to provide services to us and are bound by confidentiality obligations.

6. Your Rights

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• You can opt out of marketing communications at any time.
• Request deletion of your personal data (subject to legal or transactional retention requirements).

To exercise these rights, contact us at digitalshopera@gmail.com.

7. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If you believe a child under 13 has provided us with their personal information, please don’t hesitate to contact us so we can delete that information.

8. Third-Party Links

Sometimes our site may direct you to other websites or services. Since we don’t manage those sites, we cannot control how they collect or use personal information. Please review their privacy policies before interacting or sharing details.

Examples of external services we use:

• Razorpay:
  https://razorpay.com/privacy

9. Data Retention & Security

We keep personal information only as long as necessary to provide services and comply with applicable law. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method is entirely secure.

10. Changes to This Privacy Policy

We reserve the right to update this policy from time to time. When we do, we will post the revised policy here with a new “Last Updated” date. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please get in touch with us:

Email
digitalshopera@gmail.com
Website
digitalshopera.com